Job Description

What makes DHL great?Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.   Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today… 

This position is responsible for providing technical guidance on the loading, icing, and handling of dangerous goods and regulated cargo within hub operations. The Dangerous Goods Specialist (A4) serves as a subject matter expert and compliance resource for operations staff, ensuring all regulated shipments are managed in accordance with applicable safety, quality, and regulatory requirements. This role does not directly handle shipments but provides oversight and technical direction to support compliant and safe cargo processing.

Duties and Responsibilities:

• Technical Guidance: Provide technical guidance to operations staff on the loading, icing, and handling of dangerous goods and regulated cargo, ensuring compliance with applicable regulations and internal standards.
• Safety and Compliance: Serve as the on-floor compliance resource for dangerous goods regulations, advising staff on safe and compliant handling procedures and escalating issues as appropriate.
• Regulatory Compliance: Stay current on IATA, IMDG, and applicable local dangerous goods regulations; communicate updates and requirements to relevant operational teams.
• Training Support: Support initial and recurrent dangerous goods training for operations personnel, serving as a resource for questions and practical guidance on regulated cargo handling.
• Documentation & Records: Ensure all dangerous goods documentation, records, and checklists are completed accurately and maintained in accordance with regulatory and company requirements.
• Incident Reporting: Identify, document, and report any dangerous goods incidents, near-misses, or non-compliance events to facility leadership in a timely manner.
• Stakeholder Collaboration: Liaise with internal teams, customers, and regulatory contacts as needed to resolve dangerous goods compliance questions and support seamless cargo processing.
• Operational Support: Provide real-time support to operations teams during active sort or processing windows to ensure dangerous goods are staged, labeled, and documented correctly prior to loading.
• Performance Metrics: Monitor and track compliance metrics related to dangerous goods handling; report trends and findings to facility leadership to support continuous improvement.
• GDP Compliance (DG Specialist A4): Support GDP compliance within the assigned area by adhering to Medical Express and Life Science quality standards as they relate to dangerous goods and regulated cargo handling.
• Complete initial and continuous training on the CIS Medical Express Awareness, CIS Awareness trainings, and GDP principles; proactively monitor completion by staff and contractors as applicable.
• Adhere to all GDP-related tasks, documents, and records as applicable within the area of responsibility.
• Maintain compliance with local regulatory requirements related to GDP.
• Monitor all subcontracting activities within the area of responsibility that may affect GDP compliance and overall quality assurance.

Minimum Qualifications:

• High school diploma or equivalent required; relevant dangerous goods certification (e.g., IATA DGR) required or must be obtained within 90 days of hire.
• Minimum of 2 years of experience in logistics, transportation, or hub operations, with demonstrated knowledge of dangerous goods regulations (IATA, IMDG, or equivalent).
• Strong working knowledge of IATA Dangerous Goods Regulations, IMDG Code, or applicable local regulatory frameworks.
• Detail-oriented with strong organizational skills and the ability to manage compliance documentation accurately under time pressure.
• Effective verbal and written communication skills, with the ability to clearly convey technical requirements to operations staff.
• Ability to work effectively in a fast-paced operations environment across multiple shifts as needed.
• Basic proficiency in Microsoft Office Suite and operations systems used for cargo processing and documentation.

Ancillary Qualifications:

Qualifications listed below, while not necessarily a requirement for this position in each circumstance, provide additional depth and value to the role.

• Associate’s degree or higher in a relevant field preferred.
• Prior experience within DHL Express hub or gateway operations preferred. Experience with Life Sciences or pharma cargo handling a plus.

Other important information about this position:

• Requires manual dexterity and visual and hearing acuity.
• Tasks may involve extended periods of time at a keyboard or workstation.
• May need to work in operations environment across multiple shifts depending on project tasks.
• Ability to work in a fast paced and high stress environment, performing multiple tasks simultaneously.
• Ability to work independently with limited supervision.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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